Daniel Lowicki

After solving some problems (explained here: link) I finally managed to run through the complete update procedure. After the installation my smartphone reboots and is completely reset - as espected.

Great! Now all I need to do is to copy back my backup and then take care of the one or the other setting that may not have been taken over correctly - I thought.

Well .. I was disappointed badly. I have no idea why but my phone is completely reset but is still running the old firmware version:

400.21.013 22-10-2009 RM-346 Nokia E71-1 (231.05)

And Nokia OVI Suite keeps insisting that there is a new firmware for my phone.

I don't have the slightest idea what's wrong. Maybe Nokia has uploaded a wrongly labeled old firmware to their server by accident.

What I do know - this problem will cost me time.

"Internal Error: Downloading of the variant package failed. Most probably there is a non-commercial software in your device"

Wow! How do I fix this? I had no idea about non-commercial software on my phone.

Searching the net I found a few fellow sufferers but no hint towards a solution. Only some creative methods to reset the phone which didn't help anyone solve the problem.

Here's what fixed the problem for me:

On my machine the download was interrupted about half way through. The complete firmware download would have been 124 MB - my download stopped at 62 MB. Strange thing getting the aformentioned error message during a download. Usually the installer either checks the validity of the device before or after the download but not in the middle.

It happens to be that I have a 64 MB ram disk installed for my temporary internet files. I don't point the system's temp variables to that ram disk - it's really just meant as a browsing cache.

Having mentioned the numbers you can imagine. Instead of using the common temp folder in the user directory OVI Suite caches the file to my ram disk - namely to the temporary files folder of my standard internet browser.

So - if you experience the same problem - check for free browser cache memory.

Good luck.